At Journal Crafts, we carefully prepare every order to bring your favourite journaling supplies, stationery, stickers, notebooks, scrap-booking materials, and paper craft essentials straight to your door. Our goal is to make your online shopping experience simple, reliable, and enjoyable.
🚚 Order Processing Time
Orders are typically processed within 1–3 business days, excluding weekends and public holidays. During busy shopping seasons, promotions, or holidays, processing may take a little longer.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking details, when available.
📦 Shipping Rates and Free Shipping
Enjoy free standard shipping on orders of $45 USD or more.
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Orders under $45 USD: A flat shipping fee of $5.90 USD applies.
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Orders of $45 USD or more: Free standard shipping.
Shipping offers apply to eligible orders. Any applicable shipping charges will be displayed at checkout before you complete your purchase.
Discount codes and promotions may affect the order total used to determine free-shipping eligibility, as specified in the applicable offer.
Shipping to the United States
We aim to deliver your journaling and stationery orders to US customers as quickly and reliably as possible.
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Estimated delivery time: 6–10 business days after dispatch.
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Order processing: 1–3 business days before dispatch.
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Tracking: Tracking details will be emailed when available after your order ships.
Delivery times are estimates and may vary depending on the destination, carrier operations, weather, and other circumstances beyond our control.
🌎 Worldwide Shipping
Journal Crafts also offers international shipping to eligible destinations.
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Estimated delivery time: 8–12 business days after dispatch.
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Order processing: 1–3 business days before dispatch.
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Tracking: Tracking details will be emailed when available after your order ships.
International delivery times may vary because of customs clearance, local postal services, public holidays, and destination-specific shipping conditions.
Any customs duties, import taxes, or other fees charged by the destination country are the customer's responsibility unless otherwise stated at checkout or required by law.
📍 Order Confirmation and Tracking
After placing your order, you will receive an order confirmation email. Once your package has been dispatched, we will send a shipping confirmation with tracking information when available.
Please allow some time for tracking updates to appear in the carrier's system. If your tracking information has not updated for several business days, contact us at contact@journalcrafts.com and include your order number.
🏠 Shipping Address and Delivery Issues
Please review your shipping address carefully before completing checkout. An incorrect or incomplete address may cause delays or prevent successful delivery.
If you notice an address error, contact us as soon as possible at contact@journalcrafts.com. We will try to help if your order has not yet been processed or dispatched, but changes cannot be guaranteed after shipment.
If tracking indicates that your package was delivered but you cannot locate it, please check around your delivery location and contact the carrier where appropriate. You can also email us for assistance.
⏳ Shipping Delays
Although we work to meet the estimated delivery windows, delays can occasionally occur due to carrier disruptions, customs inspections, severe weather, peak shopping periods, or other unexpected events.
If your order has not arrived within the estimated delivery window, please contact us at contact@journalcrafts.com with your order number so we can help you review the shipment status.
💌 Need Help?
Have a question about shipping, delivery, or tracking your order? Our team is here to help.
Journal Crafts
Email: contact@journalcrafts.com
Thank you for choosing Journal Crafts for your journaling, stationery, scrapbooking, and paper craft needs. We appreciate your support and look forward to being part of your creative journey.